Airtree provides support across all its offerings: ATM Management, Electronic Surveillance, Revenue Operations, Compliance, and Banking Technology Enablement. Reach us anytime through the channels below.
Support Options
Email Support (Primary Channel)
For general queries, issue reporting, or updates:
sales@airtree.net
Best for: non-urgent issues, documentation requests, follow-ups
Response target: within business hours
Phone Support (For Critical Issues)
(India Support Line)
1800-8892-877
ATM downtime
Surveillance alerts
Hardware failures
Urgent operational disruptions
Available during business hours, with extended coverage for contracted clients.
On-Ground Support Dispatch
For customers under ATM management or surveillance support agreements:
Field engineer visits
Hardware replacement
Preventive maintenance
Escalation handling
Airtree coordinates end-to-end dispatch and resolution.
Submit a Support Request
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